Privacy Policy

In accordance with the provisions of Regulation (EU) 2016/679, of April 27, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (hereinafter, RGPD)

WHO IS RESPONSIBLE FOR THE TREATMENT OF YOUR DATA?

SOTOGRANDE EXPERIENCES SL WITH REGISTERED OFFICE URBANIZACION RIBERA DEL PARAISO B-1-2 11310 SAN ROQUE WITH CIF B02828820

FOR WHAT PURPOSE DO WE TREAT YOUR PERSONAL DATA?

Your personal data will only be used for the following purposes:

Management of information requests that are made through the website or email in order to provide information about our car or van rental services.
Pre-contractual management in the event that you request a quote or reservation.

WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR PERSONAL DATA?

Express consent of the user through the selection of the check box for sending the form where they verify their consent in the reservation.

Pre-contractual measures in the case of budget requests or other information in relation to our car or van rental services.

If you are a client for the execution of a contract as a client

Compliance with legal obligations applicable to the activity, derived from the legislation.

FOR HOW LONG WILL I KEEP YOUR PERSONAL DATA?

The personal data that you provide us will be kept as long as our contractual or commercial relationship is maintained. However, from the date of termination of our contractual or commercial relationship, your data will be kept: within the period established by law.

HOW HAVE I OBTAINED YOUR PERSONAL DATA?

The data obtained has not been provided by you.

TO WHICH RECIPIENTS WILL YOUR PERSONAL DATA BE COMMUNICATED?

authorized personnel of sotogrande experiences sl and of the entities of the same group and / or entities of the sotogrande experiences sl franchise network, or sales agents / intermediaries appointed by sotogrande experiences sl, for the purposes described in this privacy policy;

third-party IT service providers for technical purposes, to help sotogrande experiences sl to provide its products / services.

in relation to the information processed for the payment of fines, to the competent traffic authorities, provided for by Royal Legislative Decree 6/2015, which approves the revised text of the Law on Traffic, Circulation of Motor Vehicles and Safety Vial

With regard to your personal information, we may disclose your data to the competent authorities pursuant to the relevant request in agreement with the judges and law enforcement bodies. (police). sotogrande experiences sl will communicate said information in compliance with the obligations established in article 25 of the Organic Law for the Protection of Public Safety.

Insurance companies to provide roadside assistance and accident assistance to AXA drivers

sotogrande experiences sl may also reveal your personal data to the extent that the legislation and / or the competent authorities require it.

INTERNATIONAL TRANSFERS

They are not managed.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE ME WITH YOUR PERSONAL DATA?

Any interested party may request the exercise of the following rights:

Right of access: The interested party will have the right to obtain confirmation of whether or not personal data concerning him or her is being processed.

Right of rectification: The interested party will have the right to obtain the rectification of inaccurate or incomplete personal data.

Right of deletion: The interested party will have the right to obtain the deletion of the personal data that concerns him when the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed.

Right of limitation: You may request the limitation of the processing of your personal data, in which case it would only be kept for the exercise or defense of claims.

Right to the portability of your data: Therefore, you can request that your automated personal data be transferred or transferred to any other company that you indicate to us in a structured, intelligible and automated format.

Right to withdraw consent: You will have the right to withdraw consent at any time, without affecting the legality of the treatment based on consent before its withdrawal.

Right of opposition: The interested party will have the right to oppose the processing of their data.

HOW CAN YOU EXERCISE THESE RIGHTS?

We put at your disposal if you request it the forms where you can exercise these rights. You can request us at sotograndeexperiences@gmail.com indicating the right you want to exercise and we will send you the corresponding form.

The exercise of rights must be carried out by means of communication addressed to the email sotograndeexperiences@gmail.com or to our postal address

WHO CAN EXERCISE THE RIGHTS?

The rights of the interested parties are very personal, therefore, they will be exercised by the owner of the data, duly proving their identity (for this the DNI or equivalent will be requested).

It may also be exercised through legal representation, in which case, in addition to the interested party’s ID or equivalent, a DNI and authentic document certifying the representation of the third party must be provided.

WHAT WILL OUR OBLIGATION BE WHEN YOU EXERCISE ANY OF THE RIGHTS?

The person responsible for the treatment must answer the request addressed to him in any case, regardless of whether or not personal data of the person concerned or interested in their treatment is included.

In the event that the request does not meet the specified requirements, the person responsible for the file must request their correction.

The data controller will respond to requests within one month of receiving the request. This period may be extended for another two months if necessary, taking into account the complexity and number of requests. The person in charge will inform the interested party of any of said extensions within a period of one month from the receipt of the request, indicating the reasons for the delay.

RIGHT OF COMPLAINT TO THE CONTROL AUTHORITY

You may request the protection of rights that have not been duly addressed to the Spanish Agency for Data Protection. Either through the electronic headquarters of its web portal (www.agpd.es), or by writing to its postal address (C / Jorge Juan, 6, 28001-Madrid).

WHAT INFORMATION DO WE COLLECT?

In general, you can use the Website without providing any personal information.

We have several sections on our website in which there are forms for collecting personal data that are necessary to be able to provide you with the services you request. When you send us any of these forms, the user guarantees the authenticity, accuracy and veracity of all the information that you provide us, committing to keep the personal data that you provide us updated so that they respond, at all times, to your real situation. The User will be solely responsible for false or inaccurate statements and the damages that they may cause.

The personal data we collect are: Name, surname, email, telephone number and address.

WHAT MEASURES DO WE TAKE TO KEEP YOUR INFORMATION SECURE?

We apply reasonable technical and physical measures to protect the information we collect through the Website.

DATA PROTECTION IN SOCIAL NETWORKS

We use Facebook, twitter, Youtube, linkedin, google + accounts to inform about our activities and interact with our followers. By becoming a follower of us, you consent to the processing of the personal data that is available in your profile, exclusively for this purpose and only in the environment of Facebook, twitter, linkedln, google + in accordance with their use and privacy policies.

You can exercise the rights of access, rectification, deletion, limitation, portability of your data, withdrawal of consent and opposition at the address sotograndeexperiences@gmail.com